We take immense pride in being recognized as the highest-rated hotel in Ketchikan. It's a testament to our unwavering commitment to providing exceptional service and creating memorable experiences for our guests. This achievement reflects the dedication of our team, and we are grateful for the trust and positive feedback from those who have chosen to stay with us. While we recognize that perfection is an ongoing journey, we are dedicated to consistently striving for exceptional standards and crafting memorable experiences for our valued guests. We look forward to continuing to exceed expectations and welcoming guests to an outstanding stay at our Inn.
recent Reviews
“I contacted the hotel before I arrived and they were extremely helpful and friendly. The room was spacious, very clean, lots of light and great views, and is located within walking distance to everything in town. Highly recommend it!.”
-BOOKING.COM review, august 2023
“We stayed at The New York for 3 nights prior to our UnCruise one wk trip and it was a great experience. Great location, clean, comfortable bed, had frig and coffee maker, and a toaster down the hall so we made toast in the morning with jam and had cereal and fresh fruit, perfect. They also gave us a coupon for a free coffee drink at the restaurant just below the rooms where I got a yummy latte! When we needed a ride to grocery store they were very accommodating and took us a couple other spots as well. Price very reasonable and we would stay again for sure! Thx for a great time.”
-Tripadvisor review, JULY 2023
“This is the second time I have stayed at this hotel and it is excellent. It is clean, comfortable, quiet and centrally located. The staff is friendly, efficient and helpful. The free shuttle to the airport that was offered on the day I was there was a real plus. I would definitely stay here again. Considering what hotel rooms go for these days staying here is a steal.”
-Tripadvisor review, February 2023
“We stayed here one night before catching the ferry, and really enjoyed it. We had a room that looks out at the harbor and was right above the restaurant. The room was small but very clean, comfortable, and nicely decorated. This is an excellent location right in the main area, and pretty much everything was within walking distance. The staff was super friendly and helpful - they picked us up from the airport and dropped us off at the ferry, and check in/check out was very efficient. They even give you a folder of information about the area, including a map with all the sites on it. We had a really nice meal at the restaurant below, and didn't notice any noise from it while in the room. I would highly recommend staying here, and we hope to come back again!”
-Tripadvisor review, August 2022
“Can I give them 6 stars??? We only stayed one night here but had no complaints. We didn't know this when booking but they do provide transportation from the ferry to the hotel. Sarah picked us up from the ferry and showed us all the good food places we should check out. She checked us in and our room wasn't ready but we were able to leave our bags with her while we walked around. Once our room was ready, she texted us. Room was super cute. Comfy bed, mini fridge, tv, coffee pot, and a portable a/c unit. Bathroom was also cute and clean. What more do you need?? Everything is walking distance. Great shops, restaurants, the pier, cruise ships. Great location!! The New York Cafe is downstairs so if you don't feel like going far to get a bite to eat, you don't have to. Sarah made our stay unforgettable. She went above and beyond to make sure our accommodations were to our needs. Will for sure be back!!.”
-YELP review, august 2021
“We had a fabulous stay at the Inn at Creek Street. We were visiting Ketchikan to welcome The Race2Alaska teams as they came in. The front desk team, including the drivers that pick up at the ferry and the housekeeping staff- all go above and beyond in caring for their guests. The rooms are very clean, perfectly appointed with great views and comfy seating, beds, and nice linens. I highly recommend this charming perfectly located inn.”
— Tripadvisor review, JUne 2019
“We were just in Ketchikan last days of May 2019 and we stayed at Inn at Creek Street. I did not know what I was going to get and to my surprise it was nothing but wonderful. From the young lady that went to pick us up at the ferry station, all the personal that we met very friendly and willing to give us information to the cleanliness and overall looks at the room, just wonderful. Next time for sure I want to stay at the Inn at Creek Street again.”
— tripadvisor reveiw, May 2019
“Cute place right on the river where you can be right where all the action is but not too noisy or crowded. Able to look out your window and see the sea lions and fish on the river. The place was very clean and had everything we needed and more. The staff was super friendly and accommodating with all of our needs. Highly recommend and would stay here again..”
— Tripadvisor review, august 28, 2018
"We stayed 4 days both at the Star Room and the Bayside Hotel. We had a great experience, which started with a convenient free pick-up service at the ferry, an uncomlicated check-in process, beautiful and characterful rooms and very friendly and helpful staff. It's not only an amazing hotel, by staying there you can help the owners continue preserving the historical Creek Street buildings..”
— tripadvisor review, july 29, 2018
“We absolutely loved our stay at the Inn on Creek Street! Our corner room had a view of both the harbor and the creek. It was so roomy we had a kitchen and a sitting area. The decor and amenities were thoughtfully picked and the bed was the comfiest one on an 18 days trip. Sara, the manager, was delightful and went above and beyond to make our stay perfect. We were even provided our own folder full of any information we might have had. We would have stayed longer if we could have, but I'm sure we will be back.”
-Tripadvisor review, OCTOBER 2022
“The staff went above and beyond to accommodate our needs during our emergent family trip. Shuttling us to our unique situation needs, upgrading rooms, paying attention to changing situations and assistant our family. Plus the beautiful, quaint rooms ant attention to every detail was very enjoyable and comfortable. Views from every room was fantastic. I highly recommend this property. Thank you Inn at the Creek staff.”
-Tripadvisor review, SEptEMBER 2022
“They picked us up from the airport and dropped us off there too. Before the stay even began, they send us a lot of information regarding Ketchikan including the airport ferry, hiking paths, and other information. When we were there, they provided us with insight regarding what other areas of Alaska were worthwhile to go to. Fantastic people and a fantastic stay. They really wanted to make Alaska special for their guests and they succeeded for us. We all loved their hotel and Ketchikan. We also got a free coffee coupon and ate at their sister restaurant. The food there was delicious and affordable.”
-Tripadvisor review, JULY 2022
“Easily the most accommodating accommodations I've ever stayed in! The price was beyond reasonable. The pick you up at the ferry and drop you off at the ferry. They are on time with a smile on their face, at no extra charge! We stayed here for a quick 2-day weekend trip and they also let us store our excess luggage/gear here while we explored Ketchikan before our flight. The room was nicely appointed, and squeaky clean. It's like the cottage you always wished your Grandmother had. The bay view window had jaw-dropping views of the water and surrounding peaks. To top it all off, it's right next to the trendy/quaint/touristy boardwalk area of town you see photos of on all those "listicles". And it's about a block away from one of the best breakfasts in town. (New York Café) Can't wait to go back!.”
-YELP review, march 2022
“I stayed here for four days in September. The wifi and cable were great for those of us who retreat early. I liked that the Inn was in the center of downtown and close to the restaurants. It was also a major perk that the staff pick up and transport guests back to the ferry terminal and assist with luggage. My favorite thing about this Inn was the exceptional kind and responsive attitude and helpfulness of the employees.”
— yelp REVIEW, september, 2021
“Absolutely fabulous stay at this Hotel. Recommend it to anyone staying in Ketchikan. Location, Views, Amenities can't be beat. And, the Staff just makes You want to come again. The view on the River just keeps changing every time You look out the window.”
— tripadvisor REVIEW, JANUARY 23, 2019
"I got a call before I landed letting me know how to get to the hotel and offering to pick me up at the airport ferry. I was put into a nice room on the back side (creek side) of the hotel to keep me away from the ongoing road construction at the front of the hotel. A beautiful, spacious room on the corner with a view of the creek and also one of the harbor. Very clean and well maintained. The hotel is located away from the airport and ferry section of town and is a little more quiet. A perfect spot and a reasonable rate. I was able to walk to a nice restaurant both nights. I was taken to the airport ferry the morning of my departure. This is my go to place to stay when I return to Ketchikan..”
—tripadvisor revew, december 10, 2018
"Great people, great place to stay, couldn't have asked for a more authentic Alaskan rental. We stayed at "the wharf" right on the docks. Nothing fancy but comfortable. Heard the sea lions playing under the rental at night. Could walk to everything.Truly pleasurable..”
— tripadvisor reveiw, july 25, 2018
"We stayed in the Star room and is was very comfortable. It had a jacuzzi tub and a kitchen-net. Some furniture were of antique value and very beautiful. The view was incredible with the river flowing right past the building. Had a view of the main entrance to the board walk. The shops and the wharf/docks were all within walking distance. The New York had the best food. Highly recommend this Inn. The staff were very accommodating as well..”